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VersaSRS Help Desk 3.2.2
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Download
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Download
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| Company:
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VersaDev
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| Released:
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11-28-2005
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| Platform:
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Windows2000,WinXP,Windows2003
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| Price:
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$99
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| License:
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Demo
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| Screenshot:
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View Screenshot
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| Category:
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Help Desk
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| Downloads:
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60
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| Page Views:
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272
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| File Size:
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24297 KB
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| Bad download?:
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Report broken download
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Details:
versaSRS Help Desk provides a flexible and scalable solution for managing help desk and service request processes and providing cost effective solutions to end users and customers. Although a browser-based application, versaSRS Help Desk does not look like a traditional Webpage, instead it has been designed to work as a desktop application, providing the benefits of an intuitive interface with the latest advancements in browser technology. versaSRS Help Desk Key Features: Thin Client Technology (100% Web Browser-based); Fully email enabled; Searchable Knowledge Database; Full Management Assign Capabilities; File Attachments; Report Writing; Fast Issue Logging; Easy Re-Assignment to an Individual or Skill Group; New Issue and Due Date Alerts; Escalations; Parent / Child Relationships; Work Requests (Actions); Action Escalations; Billing Module; Asset Management; Contacts Manager; Automated email and Watcher Notifications; Customizable Prioritisation of Issues; Comprehensive Audit Trail and History; Comprehensive Templating capabilities; Scheduler; Event Manager; Customizable System Labeling; Customizable Look-up-lists; Customizable Forms Creation; and much much more...
Quick Keywords:
Help Desk, Service Request, Incident, Issue, Service, web based, thin client, browser based, Call Centre, Contact Centre, Issue Tracking, Self Help, Support, Case Management, Issue Management, CRM
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